FaMe Mobile Apps.

The FaMe® Order App was developed to support on-site technicians in documenting work progress. The Order App follows the Serviceline App. The user can use the Serviceline App to send a service request to the workforce to resolve the reported issue. The reported incident appears with comments from the supervisor on the smartphone or tablet of the employee on-site. The employee on-site can use the Order App to report the status and work progress of the respective task. He can, for example, set the status to "In Progress" or "Done" with comments for the supervisor. The status changes are automatically forwarded to the central database for further processing. The reporter is immediately informed of the status changes on their mobile phone via the Serviceline App. The smartphone options camera, barcode, NFC, and GPS are also available in the app.

The FaMe® Serviceline App is one of the FaMe® smartphone applications for facility management. Problems affecting a building, so-called tickets, can be reported via the app. These can be, for example, problems with heating, air conditioning, or IT technology. The tickets are sent by the app to a central database through which the processing is organized. The processing status of a report can be displayed via the apps. The apps are available as a public version that can be used by any user and in a variant that requires a personal account monitored via a login. Photo, barcode, and GPS functions are integrated. The app can be operated OFFLINE and ONLINE. The app is supplemented by the technician app, through which the processing of the tickets is organized.

This app is a combination of the FaMe report app and the FaMe execution app. The user can report a problem and document the execution at the same time. The app is intended for on-site technicians, who can both report a problem and document the execution of tasks assigned to them.